Say hi
Spotted a mistake, want a topic covered, or just have a question? This is how to reach us. We read everything.
Email us at [email protected], or fill in the form below. The form opens your email app with your message ready to send, so you'll see exactly what you're sending.
Reporting a mistake
Corrections are the most useful messages we get, and we look at them first. To help us fix things quickly, include:
- The article title or link.
- The specific sentence, number or claim that's wrong.
- A source showing the correct information, ideally an official one like protocol documentation or a regulator's website.
If we agree, we'll update the article and its "updated" date. If we don't, we'll explain why.
Suggesting a topic
Tell us the question you were trying to answer when you couldn't find it here. "How does gas work on layer 2?" is more useful to us than just "layer 2". Reader questions shape a lot of what we write next.
What we can't help with
- We can't recover lost or stolen funds, or reverse transactions.
- We can't recommend specific coins, trades or investments.
- We can't provide support for wallets or exchanges we don't run. Contact them through their official website.
- We can't give personal tax or legal advice.
We will never ask for your seed phrase, private key, passwords or remote access to your device. soop.wiki has no live chat, phone line or social media DMs for support. If someone claims to represent us anywhere other than the email address on this page, it's a scam.
How fast we reply
We aim to reply to general questions within two to four business days. Factual corrections usually get looked at within a day. We're a small team, so thanks for your patience.